Accessibility Statement

AccessEz is dedicated to improving accessibility for all users, including those with disabilities. We are continuously working to enhance our app and ensure it meets accessibility standards and guidelines, striving to offer an inclusive browsing experience for everyone.

Conformance Status

This app follows the Web Content Accessibility Guidelines (WCAG) 2.1, which are categorized into three levels: Level A, Level AA, and Level AAA. While AccessEz strives to meet the highest standards, it is currently partially compliant with WCAG 2.1 Level AA.

Technical Information

AccessEz is fully compatible with Shopify environments. The app is built using the following technologies:

HTML
CSS
JavaScript
Node.js
MongoDB

AccessEz Features

The app provides a range of accessibility features that allow for an optimized and inclusive user experience. Here is a list of features available:

Select Language: Choose from multiple language options to adjust the widget to your preferred language.
Highlight Links: This feature highlights links for better visibility and navigation.
Bigger Text: Increases text size for better readability.
Contrast: Adjusts contrast for users who need a higher visual distinction.
Text Spacing: Modify the spacing between text for better readability.
Pause Animations: Enables users to pause animations that could be distracting.
Hide Images: Hides images for users who prefer a text-only experience.
Line Spacing: Adjusts the line spacing for improved reading clarity.
Highlight Headings: Headings are highlighted for easier navigation.
Reading Mask: Adds a reading mask to help focus on specific content.
Reading Guide: A guide is added to help with reading text.
Brightness: Adjusts the brightness of the content to suit the user's preference.
Saturation: Controls the saturation of colors for better visibility.
Dyslexia Friendly: Adjusts font styles to aid those with dyslexia.
Mute Sounds: Mutes sound on the website for those with hearing sensitivity.
Text Alignment: Customize text alignment for easier reading.
Big Cursor: Enlarges the cursor for easier navigation.
Text to Speech: Allows the website content to be read aloud.
Voice Navigation: Enables voice navigation for a hands-free experience.

Notes & Feedback

We are committed to providing regular updates to improve the accessibility of AccessEz. We value feedback from all users and encourage you to let us know if you encounter any issues or have suggestions.

Please note that we cannot address accessibility concerns related to third-party websites, but we are happy to assist you in contacting these websites if necessary. For any issues encountered with linked sites, we recommend reaching out directly to those site owners.

We continually strive to make the web more accessible and inclusive for everyone, and we are dedicated to improving the features offered by AccessEz.

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Shipping & Returns

Countries & Shipping Policy

We currently ship domestically throughout the United States.

Returns Policy

At Sybil Wellness, our goal is to help you destress your life through safe, healthy, and effective remedies. We stand behind our products and how they work, yet we understand that not every solution is for everyone. If for any reason you are not happy with our products or there is an issue with your product upon receiving it, please let us know within 30 days of receiving your order. We accept returns for both defective and non-defective products that are in new condition only.

Important Notes:

Please allow up to 14 days of using our products before assessing their effectiveness. New customers should consider giving adequate time for full results before requesting a return.
Refunds are processed within 5 business days after receiving the returned product.

How to Initiate a Return

Contact us within 30 days of receiving your order via our Contact Page.
If your order arrived damaged, please contact us within 72 hours to report the issue.

Return Shipping:

Customers are responsible for return shipping costs.
We do not charge any restocking fees.

Exchanges

We do not accept exchanges. However, if your product arrived damaged, we will replace it free of charge.

Damaged Deliveries

If your order arrived damaged in any way:

Contact us within 72 hours of delivery.
We will provide you with a return shipping label to send the damaged product(s) back to us.
Once we receive the damaged product(s), a replacement will be sent out promptly.

Shipping Costs

Free shipping is offered on all orders $100+ and on all discovery-sized products.
Shipping costs for other orders are calculated at checkout based on rates provided by the shipping carrier.